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privacy statement

1. Data Protection and Privacy- Overview

General Information

The following notice gives an overview of what happens to your personal data when you visit our website. Personal data is all data that can identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration below. 

Collection of data

Who is responsible for the collection of data on this website? Data processing for this website is carried out by the website operator. You can find their contact details in the legal notice section on this website. 

How is my data collected?

Firstly, we receive data that you share with us. This could include, for example, data that you enter when you fill out a contact form. 

Other data is collected automatically via our IT system when you visit our website. This is predominantly technical data (e.g. internet browser, operating system or the time of the page request). This data is collected automatically as soon as you enter our website. 
What do we use your data for?

Some of the data is used to ensure the correct functioning of the website. Other data can be used to analyse website usage.
What rights do I have regarding my data?
You have the right, at any time and free of charge, to obtain information about the origin, recipient and purpose of your stored personal data. You also have the right to demand that this data be corrected, blocked or deleted. You can contact us in writing at the address provided in the legal notice section with any further questions regarding data protection. You also have the right to appeal to the appropriate data protection authority.
Data analysis tools and third party tools
When you visit our website, your browsing activity can be statistically analysed. This is carried out mainly by cookies and analytics programs. The analysis of your browsing activity is usually anonymous; your browsing activity cannot be traced back to you. You can block or prevent these analytics by not using certain tools. You can find detailed information in the following data protection notice. You can block these analytics. We explain how you can do this in the data protection notice. 

2. General Information and Statutory Information
Data Protection
The operators of this website take the protection of your personal data very seriously. We handle your personal data confidentially, in accordance with statutory data protection regulations and this data protection notice.
When you use this website, various personal data is collected. Personal data is data that can identify you personally. This data protection notice explains which data we collect and what we use it for. It also explains the purpose for this. Please note that the transfer of data on the internet (for example, in email communication) can be affected by security breaches and vulnerabilities. Complete protection from third party access is not possible. 
Contact details for the data controller

The controller responsible for the processing of data on this website is:

HLH BioPharma Vertriebs GmbH
Auf dem Steinocken 5
58802 Balve, Germany

Telephone: + 49 2375-939290
E-Mail: info@hlh-biopharma.de
The data controller is the person or legal authority, who decides, alone or together with others, on the purpose and means by which the processing of personal data (e.g. names, email address) is carried out. 
Withdrawing your consent to data processing
Many data processing operations are only possible with your consent. You can revoke your consent at any time. An informal email to us is sufficient for this purpose. The legality of data processing carried out prior to the revocation remains unaffected.

Your right of appeal to data protection authorities

In the event of breaches to data protection law, the subject has a right to lodge a complaint with the responsible data protection authority. In Germany, the responsible authority for data protection matters is the data protection officer for the federal state (Bundesland) in which our company is based. A list of data protection officers and their contact details can be found via the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.


SSL and TLS encryption

For security reasons, and to protect the transfer of confidential data, this site uses SSL or TLS encryption for orders or enquiries you send to us, the site operator. You can recognise an encrypted connection as the address in your browser will change from "http:/" to "https:/" and a padlock symbol appears. When SSL or TLS encryption is activated, the data you share with us cannot be accessed by third parties.
Disclosure, blocking, deletion
Under the applicable regulations, you have a right to access information about your stored personal data, its origin, the recipient and the purpose of the data processing and, if applicable, the right to the correction, blocking or deletion of this data. You can contact us at any time about this or other questions regarding personal data at the address provided below. 
Objection to marketing emails
We hereby object to unsolicited advertising materials and information being sent to the contact details published within this disclaimer. The operators of this website reserve the right to take legal action against unsolicited mailing or emailing of advertising materials, via spam emails, for example. 

3. Data Protection Officer

Statutory Data Protection Officer

We have appointed a data protection officer for our company.

SecurCon GmbH & Co. KG
Ludwigstraße 5
58638 Iserlohn, Germany
Telephone: +49 2371-2196531
Email: info@securcon.de

4. Data collection on our website
Cookies
Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies make our service safer, more user-friendly and more effective. Cookies are small text files that are stored on your computer and saved by your browser. 
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. These cookies enable us to recognise your browser the next time you visit our site.
You can change the settings on your browser to: inform you when cookies are used, to allow cookies only in certain instances, to block cookies completely or in certain cases, or to automatically delete cookies when you close your browser. Deactivating cookies can reduce the functionality of this website. 
Cookies, which are necessary for the execution of electronic communication processes or for the provision of certain functions you have requested (e.g. shopping cart function) are stored in accordance with article 6.1.f. of the GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an error-free and optimised service. The storage of other cookies (e.g. cookies to analyse web browsing) is discussed separately in this data protection notice. 
Server log files
The server provider collects and saves information automatically in so-called server log files, which your browser automatically shares with us. These are:
• The browser type and version
• The operating system being used
• The referrer URL
• The computer's hostname
• The time of the request
• The IP Address
This data will not be merged with other data sources. 
Data is processed in accordance with article 6.1.f of the GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form
When you submit queries to us via the contact form, your details from the form, including the contact details you provide, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not share this data without your consent.
Data from the contact form is processed with your consent (GDPR article 6.1.a). You can revoke this consent at any time. An informal email to us is sufficient for this purpose. The legality of data processing operations remains unaffected prior to revocation.
We will store the data you provide in the contact form until you demand its deletion, withdraw your consent to its storage or until the storage of the data is no longer required (e.g. after your request has been completed). Statutory regulations - retention periods in particular - remain unaffected. 

5. Analytics Tools und Advertising
Google Analytics
This website uses the Google Analytics web analytics service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are saved on your computer. They enable an analysis of your website usage. Information about your use of this website, generated by the cookies, is usually transferred to a Google server in the US and stored there. The storage of Google Analytics cookies takes place in accordance with article 6.1.f of the GDPR. The website operator has a legitimate interest in the analysis of web user activity in order to optimise their service and advertising.
IP Anonymization

We have activated the IP anonymization function on this website. Your IP address is abbreviated by Google within European Union member states or European Economic Area countries before its transmission to the US. The full IP address will only be sent to a Google server in the US and abbreviated there in exceptional circumstances. On behalf of the operator of this website, Google will use this information to evaluate your website usage to produce website activity reports and provide other services relating to website activity and internet usage. The IP address shared by your browser as part of Google Analytics services will not be merged with other data by Google.
Browser Plugin
You can prevent cookies being saved on your computer by changing you browser settings; please note, however, that this may mean you are unable to use all functions of this website fully. You can also prevent the collection and processing of data (including your IP address) generated by cookies and your website usage by Google, by downloading and installing the browser plugin via the following link:  https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent Google Analytics collecting your data by clicking on the following link. An opt-out cookie will be placed on your computer, which prevents your data being collected during future visits to this website: Deactivate Google Analytics. You can find more information on how Google  Analytics uses user data in Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de.

Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising programme from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords we use so-called Conversion Tracking. When you click on an advert placed by Google, a Conversion Tracking cookie is deployed. Cookies are small text files that your browser installs on your computer. These cookies expire after 30 days and cannot identify the user. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can see that the user has clicked on an advert and was directed to this site. 
Every Google AdWords customer receives a different cookie. The cookies cannot be tracked though the websites of AdWords customers. The information obtained using conversion cookies is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. Customers see the total number of users who clicked on the advert and were redirected to a site with a conversion tracking tag. They do not receive any information with which users can be personally identified. If you do not wish to participate in tracking, you can stop this by deactivating the Google Conversion Tracking cookie in your browser's user settings. You will then not be included in Conversion Tracking statistics.
"Conversion cookies" ate stored in accordance with article 6.1.f of the GDPR. The website operator has a legitimate interest in the analysis of user activity in order to optimise their web service and advertising. 
You can find more information on Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.
You can change the settings in your browser to: inform you when cookies are used, only allow cookies in certain circumstances, to prevent cookies being used entirely or in certain cases, and to activate the automatic deletion of cookies when you close your browser. The deactivation of cookies can limit the functionality of this website. 

6. Plugins und Tools
Google Web Fonts
This site uses so-called Web Fonts, provided by Google, for the uniform display of fonts. When you access the site, your browser loads the necessary web fonts into your browser's cache, in order to display text and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This allows Google to see that our website has been accessed via your IP address. Google Web Fonts is used to ensure the standardised and correct display of our website. This constitutes a legitimate interest under article 6.1.f of the GDPR.

If your browser does not support Web Fonts, one of your computer's standard fonts will be used. You can find further information on Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Google Maps
This site uses the Google Maps service via an API. The provider is  Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The functions in Google Maps require your IP address to be stored. This information is usually transmitted to Google servers in the US and stored there. The provider of this site has no influence of this data transfer. 
Google Maps is used to provide users with an appealing presentation of our online offer and to make it easy to locate places listed on our website. This constitutes a legitimate interest under article 6.1.f of the GDPR.
You can find more information on the use of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Newsletter data

If you want to receive the newsletter offered on our website we need your email address and information that allows us to verify you are the owner of the email address provided and that you agree to receiving the newsletter.  

To verify that you have agreed to receive the newsletter we use the so-called double opt-in procedure. In the course of this, the user is included in a mailing list. The user then receives an email asking them to confirm their registration. The address is only activated in the mailing list after confirmation. 

We only use this data to send requested information and offers.

We use the newsletter software Newsletter2Go. Your data is therefore shared with Newsletter2Go GmbH. Newsletter2Go is forbidden from selling your data or using it for any purpose other than sending the newsletter. Newsletter2Go is a German, certified provider, which was selected in accordance with the GDPR and German data protection regulations.

You can find more information at : https://www.newsletter2go.de/informationen-newsletter-empfaenger/

You can revoke your consent to the storage of your data and email address as well as their use as a recipient for the newsletter at any time via the "Unsubscribe" link in the newsletter.

Data protection measures are always subject to technical updates and for this reason we ask you to keep yourself informed about our data protection measures by looking at our privacy statement at regular intervals.

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About HLH

We are an ISO certified, medium-sized German family business with a 20-year history serving the domestic and international market. We offer our customers top quality intestinal health products with the highest level of expertise and commitment.

Videos

We have produced videos to accompany a diverse range of our products. The videos explain the products and their effectiveness in detail.

Produktvideos
 
 
 

address

HLH BioPharma Vertriebs GmbH

Auf dem Steinocken 5
58802 Balve, Germany

+ 49 (0) 23 75 / 93 92 9-0
+ 49 (0) 23 75 / 93 92 9-99
nfhlh-bphrmd

ADVICE HOTLINE

Do you have A question about our products? would you like a consultation?

 
 

Give us a call!
+ 49 (0) 23 75 / 93 92 9- 29

You can reach us on:
Tuesdays + Thursdays 17:00 - 20:00 Central European Time



Heilpraktikerin Riffelmann und wissenschaftliche Mirarbeiterin erreichen Sie in unserer Hotline.

Contact registered naturopath and research scientist Inga Riffelmann on our hotline.